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Author Topic: A simple question about contact retrieval and storage.  (Read 225 times)
smdsteve
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« on: January 04, 2012, 01:20:25 PM »
I am a computer repair technician that is starting to fix phones. I have never used or repaired a samsung impression before.
A client brought this phone in and it appears to have a bad LCD/digitizor. All hes interested in  is his address book full of contacts. The simm card data was recovered to his new iPhone.
He says hes missing much more contacts. There is no SD card.

Here are my questions:
Are contacts stored in internal memory on this phone other than both sim card and the sdcard?

Can i recover the contacts from this phone without repairing the LCD/Digitizor?
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Agoattamer
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« Reply #1 on: January 04, 2012, 03:54:55 PM »
Yes they are stored on internal memory as they are most phones. Keeping contacts on the sim is just about a thing of the past. If the phone is already in "samsung pc studio mode" when connected to the computer via USB then you can recover them with PC Studio. If the phone is set on "mass storage" or "ask" mode then you are out of luck.

But it really depends. Is it the digitizer, the LCD, or the flex cable which is bad. If the LCD is good then the digitizer and flex cable can be picked up for about $10.
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