Text bug - Working on possible solutions

You know, I thought at first someone with the old Cingular card blew my theory, but my old Cingular card is a 89014101, which actually says Axalto on the big card it came out of. And the 4103 cards are made by Gemalto, which as I mentioned is a company formed by the combination of Axalto and Gemplus, soooo in theory some of the same technology could be there in both the old Cingular and the 4103 Gemalto cards. But the fact that Agoattamer has an old Cingluar card and doesn't have the problem kind of messes that up....unless they had multiple manufacturers back then too.

I did send a message to Fowarek in Allentown asking him what card he has. If he comes back and says it's a 4102 or 4104, the whole theory is toast.

I guess now that I have the 4104 card in my phone I need to get in a text battle with my kids and see if I can generate the problem.

My OLD Cingular 1401 card is in fact old. I don't even remember exactly how old. I had it in a Motorola V180, and then later bought a V3XX and moved it over. It's at least 4 years old, maybe 5. It says 64k smartchip on it, and even though it doesn't say so I'm pretty sure it was a 3G card since towards the end of the life of my V3XX I added data to my plan and could get on the internet. But since it was so old, I opted for the new card.

I really don't expect my 1403 theory to hold water long. Sooner or later I expect that someone will look at their card and post saying "I have a 4102 or 4104 and I have the bug"

My daughter's SIM card is 8901 4104 "o" and it has the text messaging problem.

also - It's 10:30 am local time, and she is just now getting her Happy New Year messages sent last night. Why the delay

Well thats always an option. But if you go with verizon you have to get a smartphone because their non smartphones cant run any third party apps or games.  You can go with T-mobile but I dont even think they should bother making a map. LOL.   Im not sure about sprint what their phones can do.

This week I am going to put something that looks official together and send our reportings to ATT. Hopefully we can get something going.

Tonight, I called AT&T.  I talked to one stupid costumer service representative, one stupid tech support representative, and one even stupider tech support supervisor.  No one answered any of my questions regarding this, or any other questions I had.  Here is my mission for you.  Call AT&T at 1(800) 331-0500.  Ask for tech support, then ask for a supervisor.  Tell them about this issue, and then ask for a software update.  The idea is to pretty much to use AT&T's costumer support as a petition.  If enough people call, they might get us what we want.  If you prefer to call the CEO, Mr. Randall Stephenson, then call 210-821-4105 (headquarters, press 6, ask for Mr. Stephenson's office).  With your help, we can improve this phone.  

--Benblb

They are so full of bullshit. I feel for you impression owners that have this issue. But it really upsets me when ATT says it cant be fixxed. Why? First not all of us have the bug. Also the eternity didnt have it and the solstice didnt have it. So what did they change between the models. Might be something stupid as the position of the sim card in the phone. Magnetic fields might be interfering with it. Who knows.

And for them to say deal with it means this phone is done with ATT. I'm sure they have plans to discontinue it real soon. They just don't care.

I support my phone and like it very much. But everyone that has this bug should tell ATT to shove it and give you a phone as good or better than what this phone is supposed to be. And no LG junk. Trust me. They cant even set permissions on that phone to use gps and the filesystem with third party apps. For all the trouble they should give everyone a nexus or a tilt2 for the same plan.

Like I previously said:  Call At&T and complain to the CEO.  He is the only one who can really do anything. 

Nope, but you get a manager of his staff who handles concerns.  You will be transferred 4 times until you finally speak to someone important.

UPDATE: I was put through to the office of the president of AT&T and spoke with a very nice woman who said she would have one of her specialists call me within the next 24 hours to work with me one on one to resolve the issue.  During this call, I scored their direct number!  It is 1(800) 498-1912.  Tell them about the issue, and if we get enough people to call this specific office, the problem will be fixed.  Make sure to tell them that you have already spoken with tech support, even if you have not.

Also, the number I previously posted is wrong.  I fixed it though