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Author Topic: exchange phones  (Read 1361 times)
bballerpinai
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« on: June 17, 2009, 02:12:37 PM »

i was wondering if it was possible to exchange phones at at&t, if i say my phone has some defect. i have the samsung eternity right now. i only have the one year warranty that it comes with. and would like to exchange for the impression.

anyone know if its possible?
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Agoattamer
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« Reply #1 on: June 17, 2009, 02:53:45 PM »

No way possible. The only way they would exchange is if you had the same defect on 3 different eternities which falls under the lemon law. Other than the brighter lcd, keyboard and being able to use the gps with yellow pages you are not really gaining anything. Sell your eternity third party and buy an impression off of ebay or craigslist.
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bballerpinai
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« Reply #2 on: June 17, 2009, 04:15:16 PM »

No way possible. The only way they would exchange is if you had the same defect on 3 different eternities which falls under the lemon law. Other than the brighter lcd, keyboard and being able to use the gps with yellow pages you are not really gaining anything. Sell your eternity third party and buy an impression off of ebay or craigslist.

say if i get to trade my eternity for my impression from craigslist and the seller gave me a defected phone, can i exchange for a better working impression at the at&t store. they bought the impression two months ago. is this possible?
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Agoattamer
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« Reply #3 on: June 17, 2009, 09:33:00 PM »

Anything is possible but its not probable. The only reason I say possible is because just last month I bought my girlfriend a used LG Dare. After she had it activated with Verizon no matter what we tried we couldnt get her mobile email working. She called Verizon and must have talked to the right person because they sent her a brandnew (not a refurbished) LG Dare at no cost. So anything is possible.
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bballerpinai
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« Reply #4 on: June 17, 2009, 10:27:44 PM »

Hmm. IDK. Dont want to risk it. Maybe i will go to the att site and chat w/ a rep. lol. idddkk.
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Agoattamer
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« Reply #5 on: June 17, 2009, 10:29:49 PM »

What and tell them you want to trade someone elses junk for a new one? If you want a new phone then buy one.
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bballerpinai
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« Reply #6 on: June 17, 2009, 10:33:40 PM »

What and tell them you want to trade someone elses junk for a new one? If you want a new phone then buy one.

I'm not going to tell them that i got the phone from someone else. I'm going to say that it has some defects and maybe they will give a me a refurbished or a new one.

i have no money. all i have is an eternity.
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Jackpot
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« Reply #7 on: June 18, 2009, 07:31:06 AM »

I'm Almost possitive if you don't buy your phone directly from AT&T
they can't/wont do much - Sorry i'm not positive, but pretty sure, Lol

I believe It's all about ThE MoNeY with them . .  Tongue
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iHaze
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« Reply #8 on: June 18, 2009, 10:39:37 AM »

Umm...yeah i don't think they will let you trade for a new phone if you didn't but it from AT&T directly. I took my impression back in cause it had a glitch defect...and they asked me for the number i bought the phone with and checked the S/N on it  to be sure its the one in their system.
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Agoattamer
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« Reply #9 on: June 18, 2009, 12:30:56 PM »

Do you actually know someone on craigslist with a defective phone that is only 2 months old? If its defective they should be able to exchange it.
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bballerpinai
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« Reply #10 on: June 18, 2009, 04:13:33 PM »

Do you actually know someone on craigslist with a defective phone that is only 2 months old? If its defective they should be able to exchange it.

is that a for sure thing that they van exchange it? well i wont know til its defective until i actually do the trade and have it for a few weeks.
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« Reply #11 on: June 18, 2009, 05:18:04 PM »

No No No. If the original owner has a defective phone he can exchange it not you.
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bballerpinai
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« Reply #12 on: June 18, 2009, 07:53:38 PM »

Ok. Well the orginal owner won't exchange it for me. so i might not get it.
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« Reply #13 on: June 18, 2009, 07:57:09 PM »

Whats wrong with it?
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bballerpinai
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« Reply #14 on: June 18, 2009, 10:28:15 PM »

he said theres nothing wrong with it but i dont trust people over Craigslist. so i dont want to risk it if he wont even do a small favor for me as of doing an exchange if there is something defective on it.
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