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Author Topic: Connecting to PC Studio (impression won't leave mobile modem mode)  (Read 2255 times)
mrridgway
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« on: November 14, 2009, 10:27:32 PM »

Hi, I am new to the forums and first I would like to say thank you to everyone here who has made the impression that much better of a phone, I appreciate all the work you have done on the phone.

Second, I have downloaded TKFE and the Solstice's PC studio version from samsung and I am having a problem getting my phone to connect to PC studio.  I have already searched the forums and could not find a thread with my problem, so here goes.

I am running Windows XP SP 3 and whenever I connect the impression windows recognizes it as a mobile modem.  It is listed under device manager as Samsung Mobile Modem and I have 2 problems connecting it to PC Studio.  It either gives me an error that the Impression is already in use by another program and I must close that to connect OR if I get the phone connected fast enough to PC Studio, it will connect but when I try and open the phone's folders or transfer any files PC Studio tells me that "modem mode only supports internet connection."  

I don't know how, but I was able to make a connection ONCE and used TFKE to delete some locked apps, but everytime after no matter what I do it always stays in mobile modem mode in PC Studio.  I have restarted my computer and my phone, I have uninstalled and reinstalled all samsung drivers in add/remove programs, and it keeps giving me the same message.

I know many people have problems using the impression as a mobile modem, I am having the problem of using it for anything other than a mobile modem.

Any ideas?
« Last Edit: November 14, 2009, 10:34:36 PM by mrridgway » Logged
dolfan3033
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« Reply #1 on: November 22, 2009, 08:15:30 PM »

Did you plug the phone into your USB before installing PC Studio?

Did you try plugging the phone into a differant USB port after installing PC Studio?


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mrridgway
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« Reply #2 on: November 22, 2009, 11:00:12 PM »

No, I did not plug the phone into my computer before I installed PC Studio, and if I try a different USB port it installs as a second samsung modem under device manager.  I haven't gotten around to it but I'm going to try and delete just the samsung modem drivers and keep PC studio and see if that works.
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dolfan3033
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« Reply #3 on: November 22, 2009, 11:05:49 PM »

Let us know if that doesn't work.
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Doom878
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« Reply #4 on: November 23, 2009, 09:20:34 AM »

I have a similar situation. Phone is recognized as a mass storage. However, a few weeks after I did that, I then tried to connect to PC Studio since TKFE wasn't finding my phone while in PC Studio mode but it won't recognize my phone. If these are separate issues, I'll gladly open a new thread.
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dolfan3033
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« Reply #5 on: November 23, 2009, 05:06:53 PM »

I have a similar situation. Phone is recognized as a mass storage. However, a few weeks after I did that, I then tried to connect to PC Studio since TKFE wasn't finding my phone while in PC Studio mode but it won't recognize my phone. If these are separate issues, I'll gladly open a new thread.

Sometimes TKFE can be a little picky... Make sure that your connection settings is set to automatically connect via PC Studio for TKFE... and also make sure you close the PC Studio icon in your task bar. If it says Connection Lost, power cycle your phone and try again.
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Doom878
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« Reply #6 on: November 24, 2009, 07:21:42 AM »

I did have the phone set to connect to PC Studio. I will try power cycling prior to connecting. I notice that I have to power cycle with this phone a lot as I'll have time periods of no texts, not able to send texts, or other weird glitches.
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dolfan3033
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« Reply #7 on: November 24, 2009, 04:53:59 PM »

I always recommend to power cycle it every night... If your having to power cycle it more often than that, it may be an issue with the phone or even the firmware.

If your within a year, and you have problems with it, I'd exchange it out through a warranty exchange. Just know that you'll get a refurb to replace your new device.

I cycle mine every night, and I rarely have issues with it.
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Doom878
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« Reply #8 on: November 25, 2009, 07:14:29 AM »

How long do you keep it off?
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Agoattamer
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« Reply #9 on: November 25, 2009, 10:39:32 AM »

30 seconds if that
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