Dedicated TK File Explorer TKFE problems and hints

I too have the same problem, tried restarting both pc and phone a million times, connecting and disconnecting it also, I followed all of the directions carefully and the phone works perfectly in Samsung Studios, I had one question though. I know this is an impression forum but i am using a Solstice II and was wondering if that was the problem. Maybe my phone is not supported by TKFE?

WHAT WORKED FOR ME TO GET TKFE TO WORK:

Windows 7 64 Bit

1. Downloaded and installed the latest version of PC Studio from Samsung  "New_PC_Studio_1.5.1.10064_2"

3. Put TK File Explorer 2.2 in compatibility mode for "Windows XP (SP 3)"

4. Ensured that the ONLY MODEM device in "Device Manager" is "SAMSUNG MOBILE MODEM". Driver files came up as follows when examining driver properties:

C:\Windows\system32\drivers\modem.sys
C:\Windows\system32\DRIVERS\sscdcm.sys
C:\Windows\system32\DRIVERS\sscdcmnt.sys
C:\Windows\system32\DRIVERS\sscdmdfl.sys
C:\Windows\system32\DRIVERS\sscdmdm.sys

5. Reboot phone while DISCONNECTED.

6. Start TKFE and connect phone after a few seconds.

7. Ensure you have a COM port visible and CONNECT.


IT worked every time after that. Hope this helps...

Try this go to device manager on your PC click on modem you should see one listed Samsung. .. right click and then click advanced at the bottom it should say com port click it it should show show you what port your phone is actually connected to then open tkfe and in the drop down manually enter the port number ie com15 or what ever port you found in device manager. I am doing this from my phones so my instructions for device manager may be off on how to get to the com port check but I think that's it.

sounds like the drivers aren't installed properly what OS is your new PC?

That was the isue initially I had with mine.  Once I realized that, I had no connectivity issues henceforth.

Did you even read the first post or any of this thread?  Answer is on the first post.

I've run into a real headache with my Samsung Evergreen (A667). I can connect to New PC Studio on both Windows XP Pro SP3 (32-bit) and Windows 7 Home Premium 64-bit. I can even find the COM port for my phone through Device Manager.

But whenever I connect to the phone using TK File Explorer, it reports 0 files and shows no folders in the Phone section of the window. The status bar says: "0 items (Total AllocSize: 0KB)"

I've tried the usual fixes suggested in this thread (reboot phone, uninstall NPS, reboot, reinstall NPS, etc.) but still run into the same issue.

If anyone could offer helpful suggestions, I'd greatly appreciate it!

EDIT: I forgot to mention: When I attempt to create a new folder, TKFE returns the error "Unable to create the specified folder." When I try to transfer a file, I receive the error "Warning: Unexpected has occurred during transfer." (No, I didn't forget to type a word; that's really what it says. )

I looked and couldn't find a list of phones supported by TK File Explorer. If it's true TKFE doesn't support the A667, that's unfortunate, since it seems to be the only potential path to installing games (I have no data plan and actually have data disabled on my account).

Is there anything in particular you'd recommend to resolve the "0 items in the phone section" issue? I've already spent hours trying to get TKFE to work properly, but I'll spend some more time on it if there are steps that are at least somewhat likely to work.