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Author Topic: Can't enter puk code  (Read 2624 times)
beernutz
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« on: October 16, 2010, 12:10:18 PM »
My daughter bricked the sim card on her Impression by entering in the PUK code incorrectly more than 10 times.  I called AT&T support and they said no problem, come in and get a new card and we'll get you set up.

So I went to the AT&T store and they put a new sim card but we could never get the screen to enter the PUK code to display.  We incorrectly enter the passcode many many times but the screen to enter a PUK code (which I have) for the new SIM never displays. 

The AT&T store person just said to keep trying but nothing I've done will get me to the point where I can enter the PUK code.

Does anyone know how to get this PUK code screen to appear?
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lhamil64
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« Reply #1 on: October 16, 2010, 01:05:08 PM »
If it isn't prompting you for the PUK code, then what is it doing? If it's going to the homescreen then you don't need to worry about it.
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